994 Reviews Found
Confirmed Service Customer
The people who work there are nice, polite, professional and yet I always come away feeling like I was "up selled". Every single time I bring my vehicle into Bryner, there's always some major expense. Last time, I paid $1400+ for a new muffler, when after the fact, I was told that I should have gone to Meineke because they could have "cut and welded" the part, instead of replacing the ENTIRE muffler (a savings of about $1200). The very idea that your service department doesn't weld is one thing, but not to have been told that it was an option is quite another. This time, it went in for inspection. Yep, another $732, all because it needed "bushings" to pass inspection. We will be trading in this vehicle shortly and can't believe it cost another $732. I always get the feeling that I am being "hosed". Not a good feeling. My remedy is to purchase A GM vehicle (because I like them) and when it comes time to service it (if it's out of warranty) to take it somewhere else.
Kile W.
RYDAL
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (215) 402-7267 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Car is running good; however wasn't sure if it was associated with choke problem you warned me of. Csr was tied up with another client when I was leaving, which didn't allow time for clarification. Regardless car fixed and thanks for your prompt and great service.
Robert N.
PHILADELPHIA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I am a long time customer, and always receive good service.
Curtis J.
WYNCOTE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Everyone was very friendly and helpful. Made it a very pleasurable experience
James B.
MEADOWBROOK
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Easy to schedule. Easy to drop my car off. Easy to pick up. No hassels or problems.
Warren R.
ELKINS PARK
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Routine State Inspection was completed with no problem detected. Service advisor spoke to me about scheduled maintenance recommended for my 2014 Malibu. Intend to do them in Spring when I have oil change.
David G.
PHILADELPHIA
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Bryner Chevrolet
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Confirmed Service Customer
My service wasn’t complete in a timely manner I was given one time but it was finished at anotherI didn’t like that I wasn’t able to get my tires rotated and my fluids filled up with my oil changed and less I pay more money when usually I’m able to get it all done at a reasonable rate
Adrianne L.
PHILADELPHIA
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (215) 402-7267 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
Always great BLESSED service along with the great work of Chris Stacy
Francis C.
PHILA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bryner Chevrolet!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bryner Chevrolet!
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone at Bryner Chevrolet is friendly and when I pick up my car it is clean and ready to go!
Stephanie R.
DRESHER
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Bryner Chevrolet
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Confirmed Service Customer
Still have the same start up noise. I’m going yo try another dealership.
Gena W.
PHILA
Business Response
Hello, we regret to hear that your experience with us was not a more positive one. When you have an opportunity, please reach out to us at (215) 402-7267 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Confirmed Service Customer
Love Bryner. My service rep, Chris, is excellent . .
Barbara Q.
PHILADELPHIA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bryner Chevrolet!
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Confirmed Service Customer
always a great experience dealing with Bryners one way or another
Brian S.
AMBLER
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Confirmed Service Customer
The only reason why five stars/10 wasn’t given was because of my experience on the phone while setting up my appointment. While I realize my questions might have seemed obvious to some, I was not left with a friendly, helpful customer service experience. The person was curt and impatient with me and while I understand this could have been because the individual was busy, I ended the call with a bad feeling.
Kristen G.
EAGLEVILLE
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Confirmed Service Customer
I came in for an oil change and tire rotation. Customer service was excellent as always.
Wesley F.
ABINGTON
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CUSTOMER REVIEWS
Bryner Chevrolet, CUSTOMER REVIEWS
At Bryner Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.